CB777 Privacy Policy – How We Protect Your Data

1 Who We Are

This Privacy Policy is issued by CB777 ("CB777", "we", "us", "the Platform"), the operator of the online gaming and sports betting platform accessible at cb777.cc. CB777 is the data controller responsible for the personal data of players who register and use the platform.

CB777 is committed to handling your personal data with care and transparency. This Privacy Policy explains in straightforward language what data we collect, the purposes for which we collect and use it, how long we keep it, who we may share it with, and how we keep it safe. It also sets out your rights as a data subject and tells you how to exercise those rights.

If you have questions about anything in this policy, or if you would like to exercise any of your data rights, please contact our dedicated privacy team at support@cb777.cc with "Privacy Request" in the subject line.

2 Data We Collect

CB777 collects personal data from you in several ways — directly when you register and use the platform, automatically through your device and browser, and from third-party service providers we work with to operate the platform. Here is a clear account of each category of data we collect.

2.1 Registration Data

When you create a CB777 account, you provide us with your full legal name, date of birth, Pakistani mobile number, email address, and chosen username and password. This information is required to create and maintain your account. Without it, we are unable to provide you with access to the CB777 platform.

2.2 Identity Verification (KYC) Data

As part of CB777's Know Your Customer process — which is a legal requirement for licensed gaming operators — we collect copies of identity documents including your National Identity Card (CNIC) or passport, and proof of address documents such as a recent utility bill or bank statement. In some cases we may also request a selfie photograph for liveness verification. This data is collected and processed by CB777 and our licensed identity verification partner.

2.3 Financial Data

CB777 collects information about your payment method when you make deposits and withdrawals. This includes your mobile wallet account details (Easypaisa, JazzCash, NayaPay, SadaPay), bank account details for IBFT transfers, and the last four digits and billing name for card payments. CB777 does not store full card numbers — card payments are processed directly by our PCI-DSS compliant payment processor and only tokenised references are retained by CB777.

2.4 Transaction and Gaming History

CB777 maintains records of all deposits, withdrawals, bonuses, bets, and casino game sessions associated with your account. This data is used to manage your account, resolve disputes, and comply with legal record-keeping obligations. Your full transaction history is accessible in your CB777 account at any time.

2.5 Technical and Device Data

When you access CB777, we automatically collect certain technical data including your IP address, device type, operating system, browser type and version, referral URL, pages visited, session duration, and general geographic location derived from your IP address. This data is used for security monitoring, fraud prevention, platform performance optimisation, and regulatory compliance.

2.6 Communications Data

If you contact CB777's support team, we retain records of those communications including emails, live chat transcripts, and any information you provide during those interactions. This data is used to resolve your query and for staff training and quality assurance purposes.

3 How We Use Your Data

CB777 uses the data we collect for specific, legitimate purposes. We do not use your data in ways you would not reasonably expect given the nature of the service. The purposes for which CB777 processes your personal data are:

• Account creation and management: To set up your CB777 account, maintain it, and give you access to all platform features.
• Identity verification: To verify that you are who you say you are, that you meet the age requirement, and that your account complies with regulatory KYC obligations.
• Payment processing: To facilitate deposits and withdrawals to and from your CB777 account via your chosen payment method.
• Providing gaming and betting services: To deliver the games, betting markets, live casino tables, and other services that make up the CB777 platform.
• Fraud and security monitoring: To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct on the platform.
• Regulatory compliance: To meet CB777's legal and licensing obligations, including record-keeping requirements imposed by our operating licence.
• Responsible gaming: To monitor gaming behaviour for signs of problem gambling and, where appropriate, take protective action in line with CB777's responsible gaming obligations.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance through CB777's live chat and email support channels.
• Platform improvement: To analyse usage patterns and player feedback in order to improve CB777's games, features, and overall user experience.
• Marketing communications: To send you information about CB777 promotions, new games, and offers — only where you have consented or where we have a legitimate interest, and always with an easy opt-out available.

4 Legal Basis for Processing

CB777 processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

5 Sharing Your Data

CB777 shares your personal data with third parties only where necessary for the operation of the platform, where required by law, or where you have given your consent. We do not sell your data. The categories of third parties with whom CB777 may share your data are:

5.1 Payment Service Providers

CB777 shares payment-related data with our payment processing partners — including the providers behind Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, and card payment processing — to facilitate transactions. These partners process your payment data strictly for the purpose of completing your transaction and are bound by their own data protection and financial regulatory obligations.

5.2 Identity Verification Partners

CB777 uses a licensed third-party identity verification service to process KYC documents. This partner receives the documents you submit and returns a verification result to CB777. Your documents are processed in accordance with their own privacy policy and applicable data protection law and are not retained beyond what is required for the verification process.

5.3 Regulatory and Law Enforcement Authorities

CB777 may be required to disclose your personal data to regulatory authorities, law enforcement agencies, or other public bodies where required by law, court order, or as part of our obligations under our operating licence. CB777 will comply with such requirements and, where legally permitted, will notify you that such a disclosure has been made.

5.4 Fraud Prevention Services

CB777 works with fraud prevention and anti-money laundering compliance services. These services may receive technical data about your account activity — such as device fingerprints and transaction patterns — to support CB777's fraud detection obligations. Information shared for fraud prevention purposes is handled strictly for that purpose.

6 Data Retention

CB777 retains your personal data for as long as your account remains active and for a period after account closure as required by applicable law and our operating licence. In general, the retention periods that apply to your data at CB777 are:

• Account data and gaming records: Retained for a minimum of five years from the date of account closure, as required by anti-money laundering regulations applicable to licensed gaming operators.
• KYC documents: Retained for the duration of your account and for five years after closure, in compliance with licensing and financial regulatory requirements.
• Transaction records: Retained for a minimum of five years from the date of the transaction in accordance with financial record-keeping obligations.
• Customer support communications: Retained for two years from the date of the communication, or longer if the communication relates to an unresolved dispute or legal matter.
• Marketing preferences and consent records: Retained for the lifetime of your account and for two years after account closure.

When data is no longer required for the purposes for which it was collected and the applicable retention period has expired, CB777 securely deletes or anonymises the data in accordance with our internal data disposal procedures.

7 Security Measures

CB777 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• SSL/TLS encryption: All data transmitted between your device and the CB777 platform is encrypted using industry-standard SSL/TLS protocols. Data is never transmitted in plain text.
• Access controls: Access to personal data within CB777 is restricted to staff who require it for the performance of their role. Access permissions are reviewed regularly.
• Secure server infrastructure: CB777's data is stored on secure servers with physical and logical access controls, firewalls, and intrusion detection systems.
• Password security: Account passwords on CB777 are stored in hashed form using industry-standard algorithms. CB777 staff cannot see your password in plain text.
• Fraud monitoring: CB777 operates continuous automated monitoring of account activity to detect unusual patterns that may indicate unauthorised access or fraudulent activity.

8 Your Privacy Rights

As a CB777 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact CB777's support team at support@cb777.cc with "Privacy Request" in the subject line and a description of your request. CB777 will acknowledge your request within 72 hours and respond in full within 30 days.

9 Cookies & Tracking Technologies

CB777 uses cookies and similar tracking technologies on its platform to make it work properly and to improve your experience. A cookie is a small text file stored on your device when you visit a website. Here is a breakdown of the types of cookies CB777 uses:

You can control optional cookies through your browser settings. Most browsers allow you to refuse cookies, accept them selectively, or delete existing cookies. Note that disabling certain cookies may affect the functionality of the CB777 platform. Essential and security cookies cannot be disabled without impairing the service.

10 Marketing Communications

CB777 may send you promotional emails, SMS messages, or on-platform notifications about bonuses, new games, PSL betting offers, and other CB777 services. We will only do this where you have given us consent to do so during registration, or where we have a legitimate interest in communicating with you as an existing player about services similar to those you already use.

You can opt out of marketing communications from CB777 at any time by: clicking the unsubscribe link in any marketing email; updating your communication preferences in your CB777 account settings; or by contacting support@cb777.cc with a request to be removed from marketing lists. Opting out of marketing does not affect transactional communications about your account, such as deposit confirmations, withdrawal notifications, and security alerts.

11 Children's Privacy

The CB777 platform is strictly for adults aged 18 and over. CB777 does not knowingly collect personal data from persons under the age of 18. If we discover that an account has been registered by a person under 18, we will close the account immediately, return any funds (excluding any winnings) to the payment method used, and securely delete the minor's personal data as quickly as possible while complying with any legal obligations to retain certain records.

If you are aware of a minor who has registered on CB777, please notify us immediately at support@cb777.cc so that we can take swift action. CB777 takes its obligation to prevent underage gambling seriously and conducts age verification checks on all accounts.

12 Third-Party Services

The CB777 platform incorporates third-party game content, payment processing services, and technical infrastructure provided by external vendors. While CB777 carefully selects its partners and requires them to handle data in compliance with applicable data protection standards, we are not responsible for the privacy practices of third-party services that operate independently of CB777.

CB777 does not link to external websites from within the platform. Any link you may encounter in a CB777 email that directs you to an external website operates under that website's own privacy policy, not CB777's. CB777 will never direct you to a third-party website to complete a transaction or submit personal data — all account activities take place directly on cb777.cc.

13 Policy Updates

CB777 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, new legal requirements, or platform developments. When we make material changes, we will update the "Last Updated" date at the top of this page and notify active CB777 players by email or through a prominent on-platform notice.

We encourage you to review this Privacy Policy periodically so that you are always aware of how CB777 handles your data. Your continued use of the CB777 platform following notification of changes to this policy constitutes your acceptance of the updated version. If you do not agree with changes to this policy, you should close your account and withdraw any remaining balance before the changes take effect.

14 Contact & Privacy Requests

CB777 takes all privacy enquiries seriously and responds to every data request within the timeframes set out in this policy. If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to make a complaint about how CB777 has handled your personal data, please contact us through the following channels:

• Email: support@cb777.cc — include "Privacy Request" in the subject line for data rights requests.
• Live Chat: Available 24/7 on the CB777 platform — for general privacy queries and immediate assistance.

CB777 will acknowledge all formal privacy requests within 72 hours and provide a substantive response within 30 days. If we require additional time to process a complex request, we will notify you within the initial 30-day period and provide an estimated completion date.

If you are not satisfied with CB777's response to a privacy complaint, you may have the right to escalate your complaint to the relevant data protection authority in the jurisdiction under which CB777 holds its operating licence.